Telecom Giant - Cloud Infrastructure and Monitoring
Client
A leading global telecom provider with a substantial customer base across the United States. Known for its high-speed internet services and extensive cable TV offerings, the company is undergoing a digital transformation to enhance its product portfolio and customer experience.
Goal
- Achieve real-time observability into IT infrastructure.
- Reduce mean time to resolution.
- Accelerate development with monitoring intelligence for enterprise teams.
Challenges
- Effectively integrate diverse IT environments, applications, and infrastructure
- Ensure comprehensive visibility and actionable insights across all components.
How MSQUARE added value
- MSQUARE delivers visibility across complex IT landscapes: Networks, servers, cloud, containers, applications, and user transactions
- MSQUARE automates infrastructure monitoring: Streamlining deployment and configuration for on-premises and cloud environments.
- MSQUARE: reduces mean time to repair (MTTR) with root cause analysis, pinpointing issues faster.
- MSQUARE empowers informed decision-making: Providing performance dashboards, reports, and comprehensive topology views.
- MSQUARE helps organizations achieve optimal IT performance and user experience.
Services Delivered
- Managed services including NOC and SOC
Technology & Tools:
- Cloud (Azure, AWS, GCP, Private)
- Grafana
- Spectrum Monitoring